Returns & Refunds Policy

Last updated: 28/11/2025

At Back2the80s, I want you to be happy with your purchase. If something isn’t quite right, I’m here to help.

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🛍️ Returns

Because all items are printed on-demand specifically for each customer, I can only accept returns in the following situations:

✔ Damaged, faulty or misprinted items

If your order arrives damaged, misprinted, or defective, please contact me within 30 days of receiving it with:

- Your order number

- A brief description of the issue

- A photo of the defect

I’ll arrange a replacement or refund as quickly as possible.

✔ Items lost in transit

If your order hasn’t arrived within the expected timeframe, I’ll investigate with the print provider. If confirmed lost, I’ll send a replacement free of charge.

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🚫 Non-returnable items

Because everything is made to order, I’m unable to accept returns or exchanges for:

- Wrong size ordered

- Change of mind

- Buyer’s remorse

Please double-check the size guide on each product page before ordering.

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💸 Refunds

If a refund is approved for a damaged, faulty or lost item, it will be processed back to your original payment method.

You'll receive a confirmation once the refund has been issued.

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📦 Replacements

Where possible, replacements will be sent instead of refunds for qualifying issues. This helps ensure you still get the product you wanted with as little delay as possible.

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📧 Need help?

If you have any questions or want to report an issue, please email:

📨 info@back2the80s.co.uk

I'll always do my best to make things right.